Booking: Your contract is with Hillycabs Pvt. Ltd. A contract exists between us when we have confirmed you on our tour of your choice and we have received your signed booking form and deposits. All the relevant section must be correctly and fully completed. We can only accept booking form signed as this confirms that you and other people on the tour booking terms and condition and are entering into the contract.
Deposit: Upon completion of the signed booking from a deposit of 50 % of the tour cost per person, be paid to the company.
Payments: For the services contracted, 50% advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid at least 7 days prior to your date of departure from your city. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services.
Apart from above in some cases like special journeys, hotel or resort booking full payment is required to be sent in advance.
Cancellations: If you or any member of your party wishes to cancel your holiday, you must notify us in writing. The cancellations charges may apply. Read More.
Liability: The company does not own or control hotels, coach or other facilities mentioned in the tour. As an operator of package tour therefore, we cannot be held liable.
Complaints: We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free vacation but occasionally plans go wrong. Should you have any complaint, please inform to your tour opt. who will do everything possible to resolve the matter immediately.
Early check-in/ Late check- out: Please note that standard check-in / checkout time in most hotels is 12:00 Hrs (IST). Therefore early check-in or late check-out is not included in the tour cost. We can always make a request for early check-in or late check-out if required but we do not guarantee that, that entirely depend upon the policy oh the hotel, time of the year and availability of the room.
Extra uses of our vehicle: Please note that cost of the vehicle does not include extra usage of vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.